WHAT IS OUR EXCHANGE POLICY?
While we hope that you will love every purchase, if you are not completely satisfied with your goods we will happily offer you an exchange. You are entitled to an exchange if you contact Mistamina within 14 days of receipt to acknowledge the exchange. You then need to return your item(s) within a further 14 days in a perfect, resalable condition with all labels and tags attached.
Fill in your returns form indicating which item(s) you wish to exchange. Place this form in the parcel you are returning to us along with the item(s).
EXCHANGE RETURN COST
The cost of returning the item to us is your responsibility and proof of postage with insurance is recommended.
You are also required to pay the postage charge for the exchanged items(s) to be sent back to you.
Click here to pay the exchange postage charge