WHAT IS OUR RETURNS POLICY?
While we hope that you will love every purchase, if you are not completely satisfied with your goods we will happily offer you a refund. You are entitled to a refund if you contact Mistamina within 14 days of receipt to acknowledge the return. You then need to return your item(s) within a further 14 days in a perfect, resalable condition with all labels and tags attached.
We will refund you the good only value via the original method of payment. Typically, this will be done within 3-5 business days of receiving the parcel.
Fill in your returns form indicating which items you are returning and wish to be refunded for. Place this form in the parcel you are returning to us along with the item(s).
The cost of returning the item to us is your responsibility and proof of postage with insurance is recommended.